Portugal is expected to face delays in processing its backlog of 350,000 pending residency applications until the year 2025.

Portugal is expected to face delays in processing its backlog of 350,000 pending residency applications until the year 2025.

The Portuguese Agency for Integration, Migrations, and Asylum (AIMA) has indicated that it requires approximately one and a half years to address the backlog of 350,000 residency applications submitted by foreigners.

According to Luís Goes Pinheiro, the president of AIMA, the objective is to expedite the resolution of these pending cases. However, due to the substantial volume of applications received, it is not feasible to address all of them within a shorter timeframe.

"There was not always the capacity to respond in the time that we would all like; we are talking about almost 350,000 pending issues that the Agency faces."

Goes Pinheiro

Goes Pinheiro emphasized that once all cases are resolved, the focus will shift to handling "daily demand" to prevent the accumulation of application backlogs.

To address the pending residency applications, several measures need implementation, with a key one being the augmentation of staff dedicated to processing these applications. There is an immediate requirement for new equipment to facilitate applicant registration and streamline the issuance of documents without encountering challenges.

Due to previous structural IT issues faced by the Foreigners and Borders Service, which was responsible for handling these applications, criticism from unions and migrant associations was received. In light of this, AIMA underscores the critical need to invest in upgrading technological equipment and other infrastructure.

"It is absolutely essential to invest decisively in renewing the technological park in the digital transformation of this area to ensure that the human resources currently available, and those to be added, are more than sufficient to fully serve our users."

Goes Pinheiro

Currently, Goes Pinheiro emphasized that the agency's primary goal is to effectively address the influx of information and devise optimal solutions to serve individuals applying for residency permits or renewals. While numerous cases require resolution, AIMA has outlined its objective to process applications for family reunification and regularization of their status by the end of this year.

Furthermore, AIMA has expressed its intention to expand the number of service points, enhancing accessibility for applicants to efficiently apply for and obtain residence permits.

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